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FAQ

Answers to Some Common Towing Questions

How it Works 

24/7 BREAKDOWN SERVICE

We know accidents and breakdowns can happen at any time, including the middle of the night, and you can’t just wait around until the morning. That’s why we offer 24-hour emergency towing services.

ACCIDENT & INSURANCE TOWING

If you have been in a car accident that has left your vehicle unfit to drive, Allout Towing Services can help.

TRUCK TOWING

When a truck breaks down or stops working, it’s usually a pretty urgent situation. Maybe you have a truckload of stock that needs to be at a destination by a certain time. 

F.A.Q.

My car is all-wheel-drive, does it require a flatbed tow truck?

No. Conventional tow trucks are capable of lifting all wheels off the ground.

My car has an automatic transmission, can it be towed with the drive wheels on the ground?

Probably, Most manufactures say yes, for a limited speed and distance.

With so many makes and models, how do you remember each vehicles towing procedure?

Every manufacturer establishes towing guidelines, several companies compile these guidelines into an annual publication that is standard equipment for today’s tow truck driver. 

Is towing rough on my car?

No. Quite the opposite. Since your car is lifted by it’s tires, it is riding on your own suspension. And the tow trucks suspension absorbs most of the bumps.

Do tow truck drivers have special training?

Yes. Our drivers begin by receiving a week of intensive specialized training at the WreckMaster training school, then they are teamed with an experienced driver on the job until able to perform every aspect of the job with competence. Finally they are tested and certified by the Towing and Recovery Association of America. Drivers must also attend annual training refresher courses to brush-up and learn new techniques.

Do tow truck drivers need a special license?

No. Not for light duty tow trucks. However, our company requires drivers to have a flawless driving record and attend annual defensive driving classes.

Office Hours

Monday 8AM–5PM
Tuesday 8AM–5PM
Wednesday 8AM–5PM
Thursday 8AM–5PM
Friday 8AM–5PM
Saturday Closed
Sunday Closed

Roadside Assistance 

24 Hours a Day / 7 Days a Week

Address

1322 W Irving Park Rd,
Bensenville, IL 60106